Deleting Your Account
You can permanently delete your Sliplane account from the app. Your personal data is removed, and any organizations where you are the only member or only owner are deleted along with all services, servers and volumes.
Before you start
Section titled “Before you start”Before you can delete your account, ensure you have addressed the following:
- Active servers: delete all servers in those organizations first. See Deleting a Server.
- Open invoices: pay any outstanding invoice first.
If you are the sole owner of a team that has other members, the team and everything in it will be deleted together with your account.
How to delete your account
Section titled “How to delete your account”- Go to your account settings and click Delete Account.
- We send a confirmation link to your account email. Open it within 24 hours.
- After you confirm, your deletion is scheduled for 24 hours later. You’ll receive an email confirming the scheduled time.
- During this 24-hour grace period you can cancel the deletion from your account settings (Cancel Deletion). Once the grace period ends, deletion starts and can no longer be cancelled.
- When the deletion has completed, we send a final confirmation email to the address you signed up with, then remove your contact from our mailing system.
Once the 24-hour grace period ends, deletion is permanent. We cannot restore an account, a team, a server, a service or a volume after the job has run. If you change your mind during the grace period, use Cancel Deletion before the scheduled time.